FAQ's
Frequently Asked Questions
What is Bivuto?
What is Bivuto?
Bivuto is your go-to store for smart, modern in-home gadgets designed to make everyday living easier and more efficient.
Do you offer returns or exchanges?
Do you offer returns or exchanges?
Yes! We offer a 30-day return policy. If you're not satisfied, just Contact Us and we’ll guide you through the process for more details visit our Refund & Returns Policy.
How can I track my order?
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use it to follow your package in real time through or Order Tracking Page.
Is my personal information safe?
Is my personal information safe?
Absolutely. Your privacy is a top priority, and all transactions are securely encrypted.
Can I cancel or change my order?
Can I cancel or change my order?
Orders can be modified or canceled within 12 hours of placement. After that, they may already be in processing or shipped.
How can I contact customer support?
How can I contact customer support?
You can reach us anytime through our Contact page. We typically respond within 24 hours.