FAQ's

Frequently Asked Questions

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What is Bivuto?

Bivuto is your go-to store for smart, modern in-home gadgets designed to make everyday living easier and more efficient.

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Do you offer returns or exchanges?

Yes! We offer a 30-day return policy. If you're not satisfied, just Contact Us and we’ll guide you through the process for more details visit our Refund & Returns Policy.

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How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use it to follow your package in real time through or Order Tracking Page.

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Is my personal information safe?

Absolutely. Your privacy is a top priority, and all transactions are securely encrypted.

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Can I cancel or change my order?

Orders can be modified or canceled within 12 hours of placement. After that, they may already be in processing or shipped.

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How can I contact customer support?

You can reach us anytime through our Contact page. We typically respond within 24 hours.

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